Terms, privacy and licence
Legal notice
In4TF Inc.
1309 Coffeen Avenue STE 20999
Sheridan, Wyoming 82801
USA
Wyoming Secretary of State filing ID: 2026-002127038
Email: mail@in4response.com
Terms of service
1. General
- These terms govern the use of the in4response.com website and the purchase and use of the In4Response software (the “Software”).
- The seller and service provider is In4TF Inc. (details above). Contact: mail@in4response.com.
- The Software is available in two versions: the self-hosted version (one time licence, installed on the customer’s server) and the online version (subscription, runs on our servers).
- You need a web browser and a mailbox with SMTP access. The self-hosted version requires hosting with PHP 8.1 or newer.
2. Online version (subscription)
- The contract is concluded when you create an account and choose a plan.
- The first 14 days are a free trial. You enter your card when you sign up. If you do not cancel before the trial ends, we charge the first payment for the chosen plan.
- The subscription renews automatically for the next period (month or year). You can cancel at any time in the billing panel. Cancellation takes effect at the end of the paid period.
- Plans differ in their limits (sender addresses, recipients per month, users). When a limit is reached, sending is paused until you change plans or the next period starts.
- If a payment fails or the subscription ends, sending is paused and we keep your account data for 30 days. After that we delete it.
3. Self-hosted version (licence)
- The licence costs 350 € gross, paid once. It is perpetual and covers 1 installation under 1 domain.
- It includes 12 months of updates and support. After that, updates and support cost 100 € gross per year and are optional. Without renewal the Software keeps working without limits.
- We send the licence key and download link by email once the payment is received.
- Details are set out in the “Self-hosted licence” section.
4. Prices and payment
- Prices on the website are gross prices in euro.
- Card payments are processed by Stripe. We send the sales document by email.
5. Customer obligations and anti-spam rules
- You may only send messages to people who have agreed to receive them or with whom you have a relationship that allows such contact.
- You are responsible for your recipient lists, the content of your messages and compliance with data protection (GDPR) and electronic communication laws.
- Sending spam, unlawful content, phishing attempts or malware is prohibited.
- Messages are sent from your mailbox, so your email provider’s limits and rules also apply.
- If these rules are broken, we may pause sending, suspend the online account or block the licence key.
6. Availability and liability
- We work to keep the online version running at all times. Technical breaks may occur, and we announce planned ones in advance.
- We are not liable for the customer’s mail servers or for the consequences of content sent by the customer.
- Towards businesses, our liability is limited to the amount paid by the customer in the last 12 months. This limit does not apply to intentional damage.
- Nothing in these terms limits rights that mandatory law grants to consumers.
7. Right of withdrawal (consumers)
- Consumers may withdraw from the contract within 14 days of its conclusion without giving a reason. An email to mail@in4response.com is enough.
- Online version: if the consumer asked for the service to start before the 14 days ended, they pay for the period up to withdrawal.
- The self-hosted version is digital content. The right of withdrawal ends when, at the consumer’s express request and after being informed that the right will be lost, we deliver the key and file before the 14 days end.
8. Complaints
Send complaints to mail@in4response.com. We reply within 14 days.
9. Changes to these terms
We announce changes by email at least 14 days before they take effect. If you do not accept them, you may cancel your subscription.
10. Final provisions
Consumers in the European Union keep the protection granted by the law of their country of residence.
Privacy policy
1. Data controller
The controller of personal data is In4TF Inc., 1309 Coffeen Avenue STE 20999, Sheridan, Wyoming 82801, USA. For data protection matters write to mail@in4response.com.
2. What data we collect and why
- Website form: email address, chosen version, page language, IP address and time of the request. We use them to reply, send a purchase link or tell you when the online version launches (Art. 6(1)(b) GDPR) and to protect the form against abuse (Art. 6(1)(f) GDPR). We keep them for up to 12 months or until you object.
- Purchase and account: company details, name, email address and billing data. We need them to perform the contract (Art. 6(1)(b) GDPR) and for tax purposes (Art. 6(1)(c) GDPR). We keep them for the term of the contract and the period required by law.
- Correspondence: message content and contact details, to answer your question (Art. 6(1)(f) GDPR).
3. Customers’ recipient lists
In the online version the customer is the controller of its recipients’ data and we process it on the customer’s behalf under a data processing agreement. In the self-hosted version the data stays only on the customer’s server and we have no access to it.
4. Who receives data
The website hosting company, Stripe (payments), Google Cloud (online version, servers in Warsaw) and our email provider. We do not sell data and do not profile users.
5. Transfers outside the EEA
In4TF Inc. is based in the USA. We transfer data from the European Economic Area on the basis of standard contractual clauses approved by the European Commission or to recipients certified under the EU-US Data Privacy Framework.
6. Your rights
You have the right to access, rectify and erase your data, to restrict processing, to data portability, to object and to withdraw consent. You can also lodge a complaint with a data protection supervisory authority.
Providing data is voluntary, but without an email address we cannot reply to your request.
Cookies
- Necessary: the website stores in your browser (localStorage) your cookie decision, chosen theme, accessibility settings, language and billing period in the pricing table. They are not used for tracking and are not sent to us.
- Analytics: we do not use them at the moment. If we add them, they will only run with your consent.
- Fonts are loaded from our own server. The website does not connect to Google Fonts.
- You can change your consent at any time with the “Cookie settings” link in the footer or by deleting the site data in your browser.
Self-hosted licence
- We grant a non-exclusive, perpetual licence to use the Software in 1 installation under 1 domain.
- The licence includes 12 months of updates and support. After that you can renew them for 100 € gross per year. Without renewal the Software keeps working without limits, just without new versions and technical support.
- You may not resell or share the licence or the Software, install it under additional domains, bypass or remove licence protection, or offer the Software to other companies as a service without our consent.
- On request we will move the licence to another domain.
- In the self-hosted version data is stored on your server. You are responsible for backups and server security.
- To the extent permitted by law the Software is provided as is. This does not limit consumers’ statutory rights.
- If the licence terms are breached, we may block the licence key.